LEGAL — TERMS
LAST UPDATED — NOVEMBER 2026
These terms cover buying and reserving ONE. They are deliberately short. If anything here conflicts with your local consumer rights, your local rights win.
01 — THE PRODUCT
ONE is a single-product store for the ONE Unit — the PIP desk robot. Batch 01 ships in March. What is in the box and the full specifications are listed on /product; the unit measures 96 × 96 × 118 mm, weighs 640 g, and runs up to 10 hours active, 30 days on standby.
02 — RESERVING
A reserve is $49 due today and fully refundable, with $130 due at shipping — $179 total at the founding price (Standard $179, PRO $249). Your reserve holds your place in Batch 01; it is not a charge for the full unit until it ships.
03 — SHIPPING
Batch 01 ships in March, in reserve order. If your address changes before dispatch, write to support@buildinshadow.store and we will update it. Once a unit has shipped, tracking goes to the email on your order.
04 — RETURNS AND WARRANTY
30-day returns: if PIP is not for you, send it back within 30 days of delivery for a full refund. Standard units carry a 2-year warranty; PRO units carry a 3-year warranty. Damage from misuse or modification is not covered.
05 — USING PIP
PIP is a focus companion for your desk — it watches your sessions, nudges you back to your goals and runs your focus dashboard. Software updates, including dashboard improvements, are included for the life of the unit.
06 — LIABILITY AND CONTACT
Our liability for any order is limited to what you paid for it. These terms are governed by the law where the store operates, and the buyer replaces them with their own policy before a real launch. Questions: support@buildinshadow.store.